Esports Teams Operations Assistant

Closing Date of Applications – 17/09/2024

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.  

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

The purpose of the Esports Teams Operations Assistant is to support the Esports Team Manager with the day-to-day management of CFG Esports players in markets to include UK, Spain, USA, Denmark, Poland and Australia. The Esports Teams Operations Assistant will provide operational and administrative support to ensure all needs of the playing team are taken care of.

This is Your City 

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. 

Your Impact

1. Working as key point of contact for enquiries regarding CFG Esports’ players and their activities. Coordinate logistical aspects of the esports players including: competition kit, printing, other merchandise & equipment and content/PR appearance bookings
2. Utilise specific systems and technology using on-job expertise to include: Business World (payment orders, expenses), Clarity (Business travel & accommodation), Discord (player communications), social media platforms to include Twitch, Twitter, TikTok, Instagram and YouTube
3. Track qualification of each player for tournaments and ensuring each player can attend domestic and international tournaments with the correct paperwork and travel support. Oversee the players’ travel diaries, visa applications (where appropriate) and booking of travel and accommodation

4. Ad-hoc analysis & research as directed by Esports Team Manager related to player scouting and prospective signings
5. Support Head of Esports, Gaming & Metaverse and Esports Executive with administrative tasks around the wider commercial/strategy esports business function, as workload allows

What we are looking for

Essential

• Highly organised
• Hunger to learn and adapt to a fast-paced working environment
• Knowledgeable of the Esports ecosystem (in particular FC & Fortnite) and key competitions
• Ability to manage relationships with a range of stakeholders

Desirable

• Social media proficient
• Able to account manage
• Multiple languages spoken

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. 

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.