Casual Playmaker

Join Manchester City as a Casual Matchday Playmaker based at the Etihad Campus, helping create memorable experiences for supporters across matchdays and club events. This is an exciting opportunity to work in a fast-paced, people-focused environment while gaining hands-on experience within elite sport and entertainment.

Who We Are

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, Manchester City has enjoyed success on and off the pitch. The club’s proud history includes multiple domestic league titles, cups and continued growth as part of City Football Group.

Our Events team plays a key role in delivering engaging and welcoming experiences for supporters visiting the Etihad Campus. From fan activations to stadium entertainment, the team works together to create memorable moments that bring fans closer to the club.

The Role

As a Matchday Playmaker, you will help deliver engaging fan experiences across the Etihad Stadium, Academy Stadium and wider Etihad Campus. You will be one of the first people supporters interact with on matchdays, creating a welcoming and inclusive atmosphere while representing Manchester City in a positive and professional way.

Working closely with the Events team, you will support fan engagement activities, assist with matchday activations and help provide clear guidance to supporters around the stadium campus. You will also contribute to gathering supporter feedback and tracking engagement activity to help continuously improve the fan experience.

This role offers the opportunity to work within a collaborative team environment while gaining valuable customer service and events experience within the sports industry.

What You'll Bring

⚽ A welcoming and engaging approach when interacting with supporters and visitors
⚽ Confidence working in a fast-paced environment and adapting to changing priorities
⚽ Strong teamwork and communication skills with the ability to support colleagues effectively
⚽ The ability to use initiative and respond positively to different situations on matchdays
⚽ Reliability, punctuality and a flexible approach to working fixtures and events
⚽ A willingness to learn, contribute and support with the set-up and de-rig of activations.

How to Apply

If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 12th June 2026. We encourage you to apply as soon as you can.

Please be aware that we will be hosting assessment centres on either Tuesday 23rd June or Thursday 25th June 2026 – we will need for you to be available on one of the days in question.

We work with a select group of agency partners and do not accept unsolicited applications. Any CVs submitted without prior agreement will be treated as a direct application.

Equal Opportunities

City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact Hiring@cityfootball.com. Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.