Facilities Supervisor

Closing Date of Applications - 27/01/26

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Purpose

To support the Facilities Management in the delivery of all facilities management services and processes that support the operation of the site.

Setting and ensuring the highest standards of safety and operational environment for Manchester City’s employees, club partners, and customers.

Providing outstanding service to internal and external stakeholders with regular checks to ensure these levels are maintained.

To show creativity in a safe, focused, and timely manner when called upon without being at the detriment of any standards.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. 

Your Impact

1. Daily checks to ensure the site delivery of the facilities management services in relation to cleaning, health, safety, building maintenance, grounds maintenance, security, and energy management.

2. To provide operational support to the Facility Management Team and managing relationships with staff, partners, contractors, and customers including site access requests.

3. To ensure that the monthly planning and day to day operational use of the site is to the highest standard, in line with health and safety compliance, safeguarding, inclusion, diversity and best practice.

4. Work closely with partners and stakeholders, to provide the most suitable elite environment for the users of site facilities.

5. To manage, develop and support the facilities management site delivery team to embed operational excellence and drive continuous improvement initiatives. Review audits and inspections. Financial budgets where applicable to be met in the delivery of all services.

6. Deliver preparation plans including match day operation in the Joie Stadium when required & work as part of the Safety Operation supporting the Safety Officer.

7. To ensure that all projects are managed to the highest standards and that the quality of site provision meets the needs of employees and customers.

8. To support all the services delivered by the Facilities Management department including input where required in meetings, covering events or on infrastructure projects.

What we are looking for

Essential

• A good understanding and operational experience of what an FM Manager would be expected to achieve in a multi-faceted building and environment.

• Ability to work with the cleaning team to ensure all facilities at the highest standard.

• Good level of computer literacy, able to demonstrate good customer service skills.

• Able to carry out admin work to maintain procedures, records and produce reports.

• Effective communicator, able to influence teams and individuals. Capable of working on own and driving new initiatives.

• Demonstrate capability of supervising a team and managing contractors. i.e. Cleaning Team or Security.

• A good standard of education/qualifications is/are required.

• FM experience or at least 2 years’ experience of working in a similar environment.

Desirable

• Worked with computer-based booking and building management software and Finance Packages.

• Capable of preparing and delivering power point presentations and leading meetings.

• Qualification in Facility Management, Customer Service, Event Management, Project Management or Hospitality Management.