Phase Operations Executive

Closing Date of Applications – 15th March 2026

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Our Winning Team

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

Manchester City Academy is seeking a Phase Operations Executive & Matchday Coordinator to support operational delivery within the Professional Development Phase (PDP).

This is a hands-on, high-responsibility role at the heart of Academy matchday and operational planning. You will play a vital part in ensuring elite standards across match delivery, administration, stakeholder coordination and compliance. Due to the nature of Academy football operations, the successful candidate will be required to work most weekends, alongside evenings and Bank Holidays in line with fixture schedules.

Please be aware that this role is offered on an initial fixed-term contract until 30 September 2026.

Your Impact

1. Lead and coordinate operational readiness for Academy fixtures, ensuring dressing rooms, officials, pitches, medical provision and stakeholder areas are prepared and compliant.
2. Act as a central operational contact on matchdays, welcoming players, parents, opposition and officials while overseeing live event delivery and post-match close-down.
3. Maintain accurate squad, fixture and operational data across internal systems, supporting reporting and compliance requirements.
4. Coordinate travel, accommodation, tournament logistics and visa processes where required.
5. Manage communication with players, parents and internal stakeholders, ensuring timely and professional information flow.
6. Support Academy tours and tournaments, including safeguarding responsibilities and parent briefings when appropriate.

What we are looking for

• Experience working in a fast-paced administrative or operational environment.
• Strong organisational skills with the ability to manage competing priorities.
• Confident and credible communicator with strong stakeholder management skills.
• Ability to work accurately under pressure, particularly on live matchdays.
• Strong working knowledge of Microsoft Office and digital operational systems.
• Customer-focused mindset with a professional approach to all interactions.
• Willingness and ability to work flexible and unsociable hours, including most weekends, evenings and Bank Holidays.

This is an opportunity to contribute directly to the delivery of elite Academy operations at Manchester City. The role provides exposure to high-performance environments, cross-functional collaboration and matchday leadership experience.

*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. 

Equal Opportunities

City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.