Senior First Team Operations Manager

Advert Closing date: 22.11.2024

Are you ready to play a key role in the success of Manchester City Women’s 1st Team?

As the Senior First Team Operations Manager, you’ll drive the planning and seamless delivery of every aspect of our team’s participation in domestic and international competitions. You’ll ensure our players have access to world-class facilities, logistical excellence, and comprehensive support, empowering them to focus fully on performance. From coordinating match-day operations to managing overseas tours, your leadership will be pivotal in creating an optimal environment that meets the highest standards in elite women’s football.

What You Will Be Doing:

• Matches, Tours, and Tournaments: Take ownership of the full lifecycle for 1st Team fixtures, tours, and tournaments. Your meticulous planning and delivery will enable our players to focus on their game, supported by world-class facilities and services that elevate performance.

• Communication and Coordination: Act as the primary contact for all operational matters related to the 1st Team, liaising with departments including Communications, Commercial, Marketing, Performance Services, and Football. Oversee scheduling through relevant software, ensuring timely and clear communication with all stakeholders.

• Project and Financial Management: Lead project management for complex programs such as Champions League fixtures and overseas tours, and ensure budget adherence without compromising on world-leading standards.

• Compliance: Ensure full compliance with all league, cup, and governing body regulations by working closely with the Football Administration department. This includes registering eligible players and securing required visas for international play.

• Policies, Processes, and Procedures: Develop, implement, and maintain robust operational policies, processes, and procedures, guaranteeing smooth delivery of facilities and services for our 1st Team players and staff.

• Manage Team Whereabouts Information: Accurately maintain information on team and player locations to fulfill club obligations regarding anti-doping whereabouts.

• Culture: Foster a positive, proactive, and adaptable team culture. Encourage players and staff to embrace self-sufficiency and independence within a high-performance environment.

Who You Are:

• Proven experience within a 1st Team football environment, with expertise in high-performance sport operations.

• Strong project and budget management skills within an elite sporting context.

• Demonstrated success in delivering high-level operational support to teams.

• A solid understanding of the unique demands and challenges of working with elite athletes.

• A record of collaboration with multidisciplinary teams, including technical and performance staff.

• Flexibility to work irregular hours, including evenings, weekends, and Bank Holidays.

• Willingness and ability to travel domestically and internationally as required.

• Full, valid UK driving license.

Inclusive Workplace

City Football Group is committed to building an inclusive environment where all employees feel valued and supported. We welcome applications from candidates of all backgrounds, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you need any disability-related adjustments during the recruitment process, please let us know in your application.

We promote equal employment opportunities, evaluating candidates based on skills and experience. All applications are carefully reviewed, and selected candidates will be contacted for an interview.

Employment is subject to proof of eligibility to work in the UK. Due to our safeguarding commitments, all UK-based roles require a DBS check upon employment, which may be basic, standard, or enhanced depending on the role and responsibilities.