Senior People Data & Insight Manager

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of thirteen clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.  

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change. 

Your Impact

At City Football Group, we understand that data is a powerful tool for shaping strategic decisions and improving the employee experience. We foster a collaborative and inclusive culture that emphasises innovation and continuous improvement.

We are looking for an experienced People Data & Insights Manager with excellent communication skills to lead our People Data & Analytics team. In this key role, you will drive the growth of our analytics function, ensuring that our insights are robust, tailored to meet diverse organisational needs, and drive informed decision-making.

What You’ll Be Doing

• Lead and develop the People Data & Analytics team, establishing annual plans to grow the function. Act as a line manager to team members, providing mentorship and guidance to ensure their professional development and success.

• Understand and assess data and reporting needs across the People function and wider business, ensuring our analytics meet these requirements. Own and maintain the People data model, ensuring it is robust, accurate, and aligned with CFG’s target systems and data architecture.
• Build and implement a robust methodology for the effective delivery of data and insights projects, ensuring they meet business needs and strategic objectives. Serve as the main point of contact for People analytics within the business, tailoring data delivery to meet the needs of various stakeholders.
• Work closely with the Finance team to improve People forecasts, particularly regarding resource, costs, and workforce planning. Develop models and analytics that provide clear, actionable insights to support financial and operational planning.
• Lead the development and implementation of data automation processes to streamline the collection, analysis, and reporting of People data. Ensure that automated solutions are reliable, scalable, and enhance the efficiency of data workflows across the HR function.
• Lead the data workstream during the implementation of new People systems, ensuring that data integrity, security, and accuracy are prioritised throughout the process. Collaborate with the Technology team and other relevant stakeholders to define data requirements, support data migration, and establish protocols for ongoing master data management.

What You’ll Bring

• Proven experience managing a People Data & Analytics function in a fast-paced environment.
• Expertise with HR Information Systems, demonstrating proficiency in managing master data and numerical insights.
• Exceptional stakeholder management skills, with the ability to simplify complex data for diverse audiences, and strong attention to detail.
• Strong project management capabilities, with a track record of delivering data projects on time and within budget.
• Familiarity with SuccessFactors or similar HR systems, and a strong understanding of HR KPIs and SLAs.
• Proficiency in data visualisation tools (e.g., Tableau, Power BI) for impactful reporting.
• Experience leading change initiatives related to data processes and technology implementations.
• Relevant qualifications in business process analysis (e.g., Lean Six Sigma) and/or project management (e.g., PRINCE2, Scrum).
• In-depth knowledge of data governance principles, including familiarity with databases, data warehousing, and ETL processes.

Hybrid Working

We offer a hybrid working model part based at our world-class campus in Manchester. This balance allows you to be fully immersed in our culture and collaborate with key stakeholders, while maintaining flexibility.

What to Expect from our Interview Process

• Introductory Call: Connect with our Talent team to discuss this exciting opportunity, learn more about City Football Group, our inclusive culture, and the benefits we offer.
• Video Interview: Speak with your potential future manager about your experience and answer competency-based questions.
• Psychometric Assessment: If you progress, you’ll complete a brief psychometric test and receive feedback.
• Onsite Interview: Meet with your potential manager and team members at our HQ in Manchester to further explore our culture and the role.

Inclusive Workplace

City Football Group is committed to creating an inclusive environment where all employees feel valued and supported. We welcome applications from candidates of all backgrounds, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you require any disability-related adjustments during the recruitment process, please let us know in your application.

We promote equal opportunities in employment, ensuring all candidates are considered based on their skills and experience. During the screening process, we carefully review all applications, and we will contact you if you are selected for an interview.

Employment is subject to proof of eligibility to work in the UK. Due to our safeguarding promise, all UK-based CFG roles require a DBS check upon starting employment, which may be basic, standard, or enhanced depending on the role and responsibilities.